4ib Customers

SKU #: CUSTOMERS
Description
Features
orders_position:22
customers_position:2

What is the Customers App?

The Customers App is a central hub that allows you to manage your customers. It is a real-time automated customer information database that organizes customer information, recent purchases, and interests.  This facilitates interaction with your customers, allowing you to further cater to their interests.  Integrated with other applications such as Shopping Cart, Orders, and Wishlist, it is an essential tool that can save you time when managing your consumer base.

Why do you Need it?

The efficiency of this app stems from its ability to extract customer information (i.e. email addresses) when they make an account or place an order. By saving this information, you create a useful database that allows you to do a multitude of tasks.  For example, you can automatically send out promotional emails/ letters/ coupons to all of your clients using information gathered from the Customers App, rather than having to sift through hundreds of thousands of orders manually to search for contact information.
How are we Different?

The concept of this app branches from the principle of integrating multiple systems together to create a specialized system that keeps a detailed record of all customers. It creates a profile for each individual customer and offers features such as:

  • Customer View - complete with:
    • Personal Information
    • Sales Statistics
    • Recent Orders
    • Shopping Cart
    • Wishlist
  • Additional Info
  • Orders
  • Shopping Carts (open/closed)
  • Wishlists
  • Additional Notes

This system covers many bases and creates a well rounded profile for each customer, making it easy for personnel with access to the app to distinguish individual customers, should there be any issues.

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