| customers_position: | 8 |
The Product FAQs Application is designed to help your customers understand your merchandise. By adding a Q&A section on each product page, your customers are able to submit a question and await a response. Your company receives these questions, and you can assign them to experts who will publish their responses directly to the products page on your website.
Allowing your customers to ask questions about products available on your online store is great for your business as it builds relationships with consumers. It offers a structured way to manage customer inquiries, organizing all concerns in one database. In addition to building relationships with customers, the application is a great way to market your products. Responding to customer questions and posting the responses on the products page offers unique content for potential buyers and provides further information regarding your product.
This application is closely integrated with other applications such as inventory, in order to create an organized and efficient system of organization for all of your products and product FAQs. It works closely with the existing security permissions on the website, so nothing gets published before you approve it, ensuring all content on your site is helpful and not redundant.
